What We Do.
We use innovative, effective communications, digital technology, education, and research/evaluation methods to share vital information about the most urgent health issues impacting our country. Our work brings science-based, culturally-competent health information to all audiences—so they can live life to the fullest.
Our Services and Capabilities.
Strategic Communications
We research, create, and share unbiased science data that honors cultural differences and values. This leads to better informed decision-making and reduces health disparities in more communities.
- Communications strategy and action plans
- Campaigns and programs for public health behavior change, education, and awareness
- Partnership and stakeholder engagement
- Community relations and coalition building
- Public and media relations
- Traditional, digital, broadcast, over-the-top, and out-of-home media distribution
- Media training
- Creative design, medical illustration, animation, and video production
- Content and materials development
- Plain language writing for all levels of health literacy
- Science and medical writing
- Multicultural communications and outreach
- Multilingual translations
- Crisis communications
- Event/exhibit planning, production, and on-site support
Information Centers
We provide live, person-to-person assistance in both English and Spanish. Every year, we help customers find the health information they need—in real time.
- Toll-free call centers
- Inquiry response and tracking
- Voice over Internet Protocol
- Interactive voice response
- SMS/text messaging
- Online chat
- Inventory management, warehousing, and distribution
- Library management and taxonomy
Technology and Digital Strategy
We apply future-forward thinking and technology to connect important health information with the people who need it.
- Cloud computing, security, and infrastructure
- Human-centered and user experience (UX) design
- Artificial intelligence and virtual reality
- Machine learning
- Agile website and mobile development
- Drupal web development
- Plain language web writing
- Social media
- Content planning and governance
- Content management systems
- Content syndication
- Application development
- Enterprise architecture
- Analytics and data strategy/visualizations
- User testing (moderated and unmoderated)
- Search; search engine optimization (SEO)
- Section 508 compliance
- Interactive dashboards
- Database development
Technical Assistance
Drawing on our in-house experts and thought leaders in the field, we deliver specialized support, guidance, and training that address our clients' complex challenges and propel their missions.
- Training
- Program development
- Workforce and staff development
- Webinar and resource development
- Onsite/offsite technical assistance consultation
Research and Evaluation
We uncover insights that ensure our clients reach the audiences they seek with effective messages on the right communication channels.
- Focus groups (in person or remote)
- In-depth interviews
- Cognitive interviews
- Online bulletin boards
- Social listening
- Qualitative instrument development and pilot testing
- User testing (moderated and unmoderated)
- Survey design, programming, fielding, and analysis
- Environmental scans
- Literature reviews and gap analyses
- Office of Management and Budget/Institutional Review Board clearance packages
- Process and outcome evaluation
- Data analytics
Awards.
Since we opened our doors in 1993, IQ Solutions’ work has been frequently recognized by our clients and peers.
Case Study.
Addressing the opioid epidemic can start at home
Helping the U.S. Food and Drug Administration Remove the Risk of unused opioids.
Recent News.
IQ Solutions’ New Podcast Series Discusses the Pitfalls and Potentials of Artificial Intelligence...
IQ Solutions’ leadership, along with guest subject matter experts, discuss approaches, advancements, and challenges to public health communication.
