Our Vision and Philosophy.

We have the ability to help, so we have the responsibility to help. IQ Solutions has devoted our expertise to fostering health equity since our founding in 1993. Our mission is to lead the way in public health by making science-based information clear, engaging, and useful for everyone. In our work and our corporate culture, we prioritize diversity, equity, inclusion, and accessibility.

Our Leadership Team.

Meet Our Leadership Team

Ileana Quintas

Founder and Chief Executive Officer

Tom Brackett

Tom Brackett

Chief Financial Officer

Jillian Bernstein

Jillian Bernstein

Vice President, Human Resources

Matthew Bowen

Matt Bowen

Vice President, Finance and Contracts

Cynthia Canelas

Cynthia Canelas

Chief Technology Officer

Deepa Chhatwal

Deepa Chhatwal

Senior Vice President, Behavioral Health

Renee Clapsadle

Renée Clapsadle

Chief Operating Officer

Eric Davis

Eric Davis

Vice President, Business Development

Lisa Falconer

Lisa Falconer

Vice President, Health Communications

Ginger Mair

Ginger Mair

Chief Communications Officer

Claudia Siervo

Claudia Siervo

Senior Vice President, Science Communications

Our Clients.

AARP
ASPR
CDC
AARP
FDA
HHS
HRSA
HSCSN
GSA
FNIH
NCRN and Morehouse
NSF
NIH
SAMHSA Substance Abuse and Mental Health Services Administration

Our Government Contracting Vehicles.

Federal agencies can access IQ Solutions’ services through a variety of government contract vehicles.

NIH Public Information & Communication Services II (PICS II) IDIQ (small business)

U.S. Food and Drug Administration (FDA) Communications and Media Services BPA

Substance Abuse and Mental Health Services Administration (SAMHSA) IDIQ (Domains I, IV, V - large business) 

NHLBI Communications, Engagement, and Education Support Services BPA II

Our Small Business Designation.

IQ Solutions is a certified woman-owned small business concern under the North American Industry Classification System (NAICS) codes that have been assigned a size standard of ≥ 225 employees or ≥ $39 million annual revenue by the U.S. Small Business Administration (SBA).

The following NAICS codes are relevant to the nature of the services IQ Solutions provides. We qualify for these codes as a small business concern:


  • 513199 – All Other Publishers (1,000 employee size standard)
  • 541715 – Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology) (1,000 employee size standard)
  • 513120 – Periodical Publishers (1,000 employee size standard)

We engage a range of prestigious digital and communications partners to deliver our clients services that are second to none.

Capability Maturity Model Integration (CMMI) Maturity Level 3.

IQ Solutions’ Enterprise Solutions Business Unit achieved Maturity Level 3 of the CMMI accreditation. CMMI is a proven, outcome-based performance model and the globally-accepted standard for improving capability, optimizing business performance, and aligning operations to business goals. An appraisal at Maturity Level 3 indicates the organization is performing at a “defined” level.

CMMI Appraised ML3, with Appraisal #70459 and expiration date of June 18, 2027
CMMI Appraised ML3, with Appraisal #70459 and expiration date of June 18, 2027

International Organization for Standardization (ISO) Certifications.

IQ Solutions achieved three ISO certifications for excellence in information technology (IT), quality management, and security management systems. ISO is a globally recognized standard for managing products, processes, optimization, and commitment to customer satisfaction.

Certified: ISO 9001:2015 – Quality Management Systems

ISO 9001:2015 – Quality Management Systems

Strategic service delivery for Federal government agencies including consulting services, information and referral, communications, project management, IT and security services, training and development, and quality assurance and compliance.

Certified: IISO/IEC 27001:2022 – Information Security Management Systems

IISO/IEC 27001:2022 – Information Security Management Systems (ISMS)

IQ Solutions ISMS compliance with the confidentiality, integrity, and availability of information for both internal and external users, aligning with the Statement of Applicability and adhering to legal, regulatory, and contractual requirements.

Certified: ISO/IEC 20000-1:2018 – Information Technology Service Management

ISO/IEC 20000-1:2018 – Information Technology Service Management

Designing, implementing, and managing IT service delivery processes for internal and external users in compliance with IQ Solutions' IT Services Management System.

Our Focus on Diversity, Equity, Inclusion, and Belonging.

IQ Solutions is committed to fostering a workplace that values and includes all cultural and experiential perspectives and supports pathways for every colleague to grow and thrive. We envision a socially aware workplace that fosters a company culture that actively incorporates inclusive communication internally and on behalf of our clients, encourages professional development, and is accountable through diverse, equitable, and inclusive business development and employee growth practices, including hiring and recruiting practices.

We Give Back to Our Community.

People bumping fists as sign of unity

Our Commitment

to improving health includes not only our clients’ audiences and our own staff, but also the community at large.

People running marathon as part of philanthropic efforts

Our Philanthropic

activities allow us to apply locally our many lessons learned from decades of serving public health.

Father embracing kids

The Experience

of coming together to improve the lives of individuals and families in need enriches our employees.