Our Vision and Philosophy.

We are able to help, so we have the responsibility to help. Our mission is to lead the way in delivering impactful solutions for promoting quality of life by making evidence-based information clear, engaging, and useful for everyone.

Our Leadership Team.

Meet Our Leadership Team

Ileana Quintas

Founder and Chief Executive Officer

Tom Brackett

Tom Brackett

Chief Financial Officer

Jillian Bernstein

Jillian Bernstein

Vice President, Human Resources

Matthew Bowen

Matt Bowen

Vice President, Finance and Contracts

Cynthia Canelas

Cynthia Canelas

Chief Technology Officer

Deepa Chhatwal

Deepa Chhatwal

Senior Vice President, Behavioral Health

Renee Clapsadle

Renée Clapsadle

Chief Operating Officer

Eric Davis

Eric Davis

Vice President, Business Development

Lisa Falconer

Lisa Falconer

Vice President, Health Communications

Ginger Mair

Ginger Mair

Chief Communications Officer

Claudia Siervo

Claudia Siervo

Senior Vice President, Science Communications

Our Clients.

AARP
ASPR
CDC
AARP
FDA
HHS
HRSA
HSCSN
GSA
FNIH
NSF
NIH
SAMHSA Substance Abuse and Mental Health Services Administration

Our Government Contracting Vehicles.

Federal agencies can access IQ Solutions’ services through a variety of government contract vehicles.

National Heart, Lung, and Blood Institute (NHLBI) Communications, Engagement, and Education Support Services BPA II (Large Business – Contract No. GS-00F-083CA/75N92023A00014)

National Institute on Aging (NIA) Information Resource Center IDIQ (Small Business – Contract No. 75N95024D00024)

National Institutes of Health (NIH) Public Information & Communication Services III (PICS III) IDIQ (Small Business – Contract No. 75N98025D00018)

Substance Abuse and Mental Health Services Administration (SAMHSA) IDIQ – Domains I, IV, V (Large Business – Contract No. 75S20322D00015)

U.S. Food and Drug Administration (FDA) Communications and Media Services BPA (Large Business – Contract No. GS-00F-083CA/75F40120A00002)

Our Small Business Designation.

IQ Solutions is a certified woman-owned small business concern under the North American Industry Classification System (NAICS) codes that have been assigned a size standard of ≥ 225 employees or ≥ $39 million annual revenue by the U.S. Small Business Administration (SBA).

The following NAICS codes are relevant to the nature of the services IQ Solutions provides. We qualify for these codes as a small business concern:


  • 513199 – All Other Publishers (1,000 employee size standard)
  • 541715 – Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology) (1,000 employee size standard)
  • 513120 – Periodical Publishers (1,000 employee size standard)

We engage a range of prestigious digital and communications partners to deliver our clients services that are second to none.

Capability Maturity Model Integration (CMMI) Maturity Level 3.

IQ Solutions’ Enterprise Solutions Business Unit achieved Maturity Level 3 of the CMMI accreditation. CMMI is a proven, outcome-based performance model and the globally-accepted standard for improving capability, optimizing business performance, and aligning operations to business goals. An appraisal at Maturity Level 3 indicates the organization is performing at a “defined” level.

CMMI Appraised ML3, with Appraisal #70459 and expiration date of June 18, 2027
CMMI Appraised ML3, with Appraisal #70459 and expiration date of June 18, 2027

International Organization for Standardization (ISO) Certifications.

IQ Solutions achieved three ISO certifications for excellence in information technology (IT), quality management, and security management systems. ISO is a globally recognized standard for managing products, processes, optimization, and commitment to customer satisfaction.

Certified: ISO 9001:2015 – Quality Management Systems

ISO 9001:2015 – Quality Management Systems

Strategic service delivery for federal government agencies including consulting services, information and referral, communications, project management, IT and security services, training and development, and quality assurance and compliance.

Certified: IISO/IEC 27001:2022 – Information Security Management Systems

IISO/IEC 27001:2022 – Information Security Management Systems (ISMS)

IQ Solutions ISMS compliance with the confidentiality, integrity, and availability of information for both internal and external users, aligning with the Statement of Applicability and adhering to legal, regulatory, and contractual requirements.

Certified: ISO/IEC 20000-1:2018 – Information Technology Service Management

ISO/IEC 20000-1:2018 – Information Technology Service Management

Designing, implementing, and managing IT service delivery processes for internal and external users in compliance with IQ Solutions' IT Services Management System.