The Challenge

AI agent and connected processes on a screen

Millions of people depend on fast, clear, and accurate health information to make informed decisions. But as the health care landscape inundates us with more information than ever, the challenge is to work smarter. We need tools that help people access the right information to manage chronic illness with pinpoint accuracy, positive engagement, and measurable key performance indicators.

Our Solution

To meet this challenge, IQ Solutions maximizes AI using proven tools that evolve with our needs — like Jira’s AI for efficient ticketing, Adobe for rapid image curation, and Figma’s AI for prototyping. We partner with staff and clients to define responsible AI use in a shifting landscape. We apply rigorous QA/QC processes and adhere to best practices and regulations, which safeguards accuracy and compliance — allowing us to focus on strategic, creative solutions that drive real impact. 

The screen zooms in and a field called alternative text for image you can see the following text generated with AI: Illustration of NIH building surrounded by icons representing research, healthcare, and eldercare
AI can automate tasks like writing alternative text for accessibility and adding it to documents as metadata.


The Impact

Early use of AI tools has helped cut routine task time by an estimated 30–40%. We’ve used Jira AI Assistant for automated task creation. To help save clients time and money and to help communicate innovative approaches to science, we use Adobe Firefly to generate AI imagery for NIH clients. We also leverage AI for meta descriptions to boost search engine optimization across all contracts. 

30-40% estimated reduction in routine task time

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